COVID-19 | lashinfinity

WHAT WE EXPECT FROM CLIENTS:

Clients MUST fill in the Covid-19 Form before each visit not earlier than 24 hours before their appointment (click HERE or the button above).

If clients feel unwell they must notify us by either call, text message or e-mail as soon as possible. Updated cancellation/rescheduling policy will apply (please, refer to our terms and conditions section).

Client’s temperature reading will be taken at the entrance of the salon. Anyone having over 38 degrees will not be allowed to enter the premises. This applies to all.

Clients must sanitise their hands upon arrival-there is a sanitising station at the reception.

Clients will be provided with a disposable client pack- shoe covers, head cap and a bag for all personal belongings. These MUST be used straight away and be worn until client leaves the salon. We know it could be uncomfortable at times but we all must do whatever it takes to reduce the risk of transmission of the virus.

Clients are required to come for their appointment with their own face covering/mask. If they do not have one, we will provide a disposable face mask at a minimal cost (£1/each)

No blankets will be provided anymore. Should client require one-they must bring their own or wear a thicker jumper instead. However, there will be disposable blankets available to purchase from us at a minimal cost (£2/each). (In our effort to keep the service prices the same even though so much was put into PPE, sanitising and the additional time added to each appointment for thorough sanitising, we had to give up on giving free blankets and masks to everyone and offer clients the option to either bring their own or purchase from us at the price we purchased them too).

Clients are not allowed food or drink to be consumed in the salon other than water in disposable bottles and only if really needed.

Clients must attend their appointment on their own (strictly no exceptions!) and arrive at the time of their scheduled slot. If they do come earlier, they will be asked to wait in the car or outside the salon until called in.

No conversations will be allowed during the whole treatment other than the minimal conversation absolutely needed to determine client’s needs. No phones will be allowed to be used during their visit unless in a case of emergency.

Clients must limit bringing any unnecessary personal belongings into the salon (no shopping bags or suitcases, please!).

All forms of payment still accepted (though card and contactless payments advisable). If paying cash, we only ask that you have the exact amount on you-no change will be given. All cash will be collected in a designated box and disinfected at the end of the working day.

Clients must immediately notify Lash Infinity Salon if they contract the virus within 2 weeks after their visit.

WHAT CLIENTS COULD EXPECT FROM US:

Highest hygiene standards and extra care taken to protect each other. That is why we have allocated additional time between appointments and it is important that clients come on time but not earlier-we will need time to take all the actions needed as per our risk assessment.

All metal tools will be disinfected between clients and all the disposables-disposed off. Lash pallets will be sanitised in UV cabinets.

Wherever possible all facilities have been equipped with touchless devices-bins, dispensers etc

All floors and common surfaces such as door knobs, bathroom surfaces, chairs and reception will be sanitised with antibacterial solutions and steamed between clients.